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Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided,
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
we will refund back the money, provided the reasons are genuine and proved after the investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase., we will send you an email and SMS to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your payment source or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@storeshoppy.com
You can Exchange products purchased from StoreShoppy within the specified return/exchange period, except for our non-returnable products and high-value products which can only be returned for a limited number of days.
A customer is advised to notify the seller for cancelling the order before it is processed for the shipping. A customer must tell the reason for the cancellation of order, a reason should be valid and genuine. If the order is shipped, so the request for cancellation will not be entertained.